FAQs

Frequent Questions

For your convenience, our on-line store is open 24 hours a day 7 days a week. So browse through and pickout something to send to a friend or loved one … and really make their day.

Freecall: 1300 138 267
Phone: 02 9386 9699
Fax: 02 9389 8682
Address: 195 Oxford St, Bondi Junction NSW, 2022
eMail: tiadora@bigpond.net.au
Web: www.sweetheartflorist.com.au

YES – We use a securely encrypted on-line e-commerce connection. Your credit card details are fully encrypted prior to transmitting and are held on a secure SSL server. It is generally accepted that credit card transactions via the Internet are as safe as handing your card to sales assistants in normal shopping environments. If you prefer not to use this means of transfer, then please either phone or fax your order to us directly.

Free Delivery Sydney Metro:
Monday to Friday between 9am and 5pm,
Saturday 9am – 2pm
For any other times, the normal delivery charges will apply,

After hours, and timed deliveries will have delivery charge. Delivery charge will have to be discussed directly with the florist, Please call us on 1300 138 267 or 02 9386 9699.

We can guarantee delivery with 24 hours notice. For further information do not hesitate to contact us.

All weekend deliveries will be in the PM unless confirmed with the florist.

Once your order is submitted, a Cancelation fee of $50.00 will apply.

Here at Sweetheart Florist we are always happy to discuss all the different options available to you will endeavour to work out the best option for you. Do not hesitate to contact us & chat about what you are looking for.

Yes, we accept most major credit cards being – Visa, Mastercard & American Express.

We only extend credit accounts to companies – subject to approval. Please contact us for further information.

We don’t refund. We may exchange the flowers should there be an issue.

Flowers delivered Bondi late