FAQs

Welcome to Sweetheart Florist - Your Trusted Source for the Same Day Sydney-wide Flower Delivery!

At Sweetheart Florist, we take pride in being the go Sydney Florist for your floral needs with added convenience and speed. We understand that life is full of unexpected moments and last-minute celebrations, which is why we offer exceptional same-day Sydney-wide flower delivery services. Whether you're celebrating a birthday or anniversary, or simply want to brighten someone's day, our same-day flower delivery Sydney-wide will ensure that your heartfelt gesture is delivered the same day Sydney-wide. Our dedicated team of expert florists handcraft each arrangement to perfection, ensuring both the quality and the timely same-day Sydney-wide delivery that you deserve.

Flowers Delivered on Your Schedule - Even on Sundays!

We recognise that expressions of love and care shouldn't be limited by time. That's why Sweetheart Florist provides same-day Sydney-wide Sunday flower delivery services. Our commitment to spreading joy and love extends to every day of the week, including Sundays. No matter if it's a weekend wedding, a spontaneous Sunday surprise, or a "just because" moment, you can rely on us to make it memorable. With our Late-night flower delivery service, you have the peace of mind that stunning, hand-selected flowers will reach your intended recipient, whenever the moment strikes. Our dependable and efficient delivery network ensures that your gestures of kindness are never bound by time constraints.

Experience the Joy of Effortless Floral Gifting - 7 Days a Week

Sweetheart Florist is here to transform every day into a celebration. With our Sydney-wide, 7 Days flower delivery service, the convenience of sending your affection is never far away. Wherever you are, you can easily brighten someone's day with our thoughtfully curated floral arrangements. We believe that flowers have the power to bridge gaps and create connections, and our commitment to you is evident in our reliable and speedy delivery services. From birthdays to Funerals and everything in between, trust Sweetheart Florist for all your same-day flower delivery needs Sydney-wide. Order now and experience the delight of seamless, swift, and spectacular flowers delivered on the same day Sydney-wide!

Business Hours

For your convenience, our on-line store is open 24 hours a day 7 days a week. So browse through and pick out something to send to a friend or loved one … and really make their day.

Where is Sweetheart Florist located?

Freecall: 1300 138 267
Phone: 02 9386 9699
Fax: 02 9389 8682
Address: Sydney, NSW
Email: info@sweetheartflorist.com.au
Web: www.sweetheartflorist.com.au

Is providing my Credit Card details online safe?

YES – We use a securely encrypted on-line e-commerce connection. Your credit card details are fully encrypted prior to transmitting and are held on a secure SSL server. It is generally accepted that credit card transactions via the Internet are as safe as handing your card to sales assistants in normal shopping environments. If you prefer not to use this means of transfer, then please either phone or email your order to us directly.

Is there a delivery charge?

There is a delivery charge for same day delivery orders placed for / outside the times listed below;

Free Delivery Sydney Metro:
Monday to Friday between 9am - 2.30pm,
Saturday 9am – 2pm

For any other times, the normal delivery charges will apply,

After hours, and timed deliveries will have an additional delivery charge. Delivery charge will have to be discussed directly with the florist, Please call us on 1300 138 267 or 02 9386 9699.

Weekday delivery times?

We can guarantee delivery with 24 hours notice. For further information do not hesitate to contact us.

All orders ordered after our 2.30pm cut off on weekdays will be sent the next day, unless discussed and confirmed with the florist.

Our free delivery service operates between 9am - 8pm.

Weekend delivery times?

All weekend deliveries will be in the PM unless confirmed with the florist.

All orders ordered after our 2.30 pm cut off on weekends will be sent the next day, unless discussed and confirmed with the florist.

Is delivery free in Sydney Metro on special occasions (Valentine's Day, Mothers Day and Public Holidays etc)?

No, delivery is not free on these occasions. We deliver until 12AM on the day before and of these occasions using our standard delivery service.

Can I cancel my order?

Once your order is submitted, a Cancellation fee of $50.00 will apply.

I am not sure what I want?

Here at Sweetheart Florist we are always happy to discuss all the different options available to you will endeavour to work out the best option for you. Do not hesitate to contact us & chat about what you are looking for.

Do we accept credit cards?

Yes, we accept most major credit cards being – Visa, MasterCard & American Express.

Do we provide an account facility?

We only extend credit accounts to companies – subject to approval. Please contact us for further information.

Do you have a refund policy?

We don’t refund. We may exchange the flowers should there be an issue, which must be reported to us within 24 hours.

Credit Card Charges

All phone orders are subject to bank credit card charges, Visa 1.75%, MasterCard 1.75% and AMEX 1.95%